Minimum Orders
Alpha's minimum order is $500.00 per shipping address. If
the $500.00 figure is not met, a $75.00 processing fee may
be added to the invoice.
Order Terms
Alpha's standard terms are as follows:
Domestic Shipments
Net 30 days, pending prior credit approval and good credit
standing, or Credit Card (MasterCard, Visa or American Express).
International Shipments
Credit Card or Wire Transfer at the time of order, unless
other arrangements have been agreed to by both parties.
Bank Information for Wire Transfers
Remittance Information:
Please send payments by check to
Alpha Plastics, Inc.
3421 Paysphere Circle
Chicago, Il 60674
Please contact Customer Service at 800-421-4772
for bank details if remitting by wire transfer.
For your benefit, Alpha Packaging requires a
written purchase order for all customer orders. Purchase orders
may be faxed to St. Louis at 314-427-5445.
New Accounts
For new accounts, if a first order is $5,000 or less, the
first order must be paid for in advance, preferably with a
Credit Card (MasterCard, Visa or American Express). New accounts
may also pay with a company check, but Alpha will place a
10-day hold on the order to allow the check to clear.
FOB
All items are manufactured by Alpha Packaging FOB St. Louis,
MO; Jacksonville, FL; Bethlehem, PA; or Salt Lake City, UT
- Please check with Customer Service to make sure which plant
is producing your items.
Additional Charges
Although Alpha Packaging publishes a price list, certain products
or colors may fall below our minimum manufacturing requirement
or require the assessment of additional charges. The standard
charges, as shown below, may be in addition to those prices
listed on the Alpha Price List. Please consult your Customer
Service Representative for actual charges for your order.
Custom Orders
We regret that we cannot enter any orders for custom colors
or special items until we are in receipt of payment for the
order.
Set Up Charge
$500.00 Set Up Charge to prepare and run samples from any
unit cavity, prototype or private mold.
Standard Colors
Alpha's standard colors are listed below. For non-standard
colors there may be an additional charge as indicated:
- HDPE: White, natural, amber brown and peroxide
brown. For all other colors add 10% to the price list.
- PET: Dark amber, light amber, clear, dark green,
white, and cobalt blue; for white add 5%, for cobalt blue,
dark green and all custom colors, add 10% to the price list.
Color Premium
Our price list specifies the standard colors for each item.
There may be additional charges for other colors or additives
( i.e. UV inhibitor).
Color Purge Charge
Custom colors require a minimum order of 10,000 pieces and
carry a $250.00 color purge charge per color. For orders of
50,000 or more pieces in a custom color, Alpha will waive
the color purge charge. Standard colors for all items are
listed in Alphaęs Price List.
Cancellations
Orders for custom items or colors cannot be cancelled once
production has commenced or colorant has been ordered. Any
products manufactured for custom orders will be the responsibility
of the customer, once production has begun, and cannot be
cancelled.
Packing
Alpha has three methods of packaging our bottles:
- Tumble Pack - bottles are randomly packed
in the carton
- Stack Pack - bottles are placed in the carton
in rows and layers
- PERFect-Pack™ - bottles are packed
in single layers in perforated plastic bags, stacked pallet-high
and shrinkwrapped. PERFect-Pack™ is only available
for certain sizes of bottles. Speak to your Sales Representative
for details.
Stack Packing
Orders requesting stack packing on items normally tumble packed
will be subject to a 10% upcharge to cover the additional
labor cost. Please consult our Product Listing to see how
each item is packaged.
Returns
Any customer desiring to return product to Alpha Packaging,
please contact your Customer Service Representative for a
Returned Goods Authorization (RGA) number, and instructions.
If the return is for reasons other than a quality concern,
the customer is responsible for the freight. Alpha will charge
a 5% restocking fee if product is returned in sellable condition.
If product needs to be repackaged, a 20% fee will be assigned.
Debit Memos
We kindly ask that customers speak with our Customer Service
Department prior to issuing debit memos to Alpha. This should
be done within 30 days of delivery. We can then determine
if a debit memo is the best course of action to be taken.
Please make sure to receive an authorization number for a
debit memo from Customer Service.
FDA Approved Resins
Alpha uses only FDA approved resins in the manufacture of
our bottles. Please contact your Sales Representative for
information on resin options, or to request resin specifications.
Certificates of Analysis
Requests for Certificates of Analysis, other documentation,
marking, or alternate product specifications, must be made
in writing at the time of order.
Heavy Gram Bottles
Heavy Gram Weight bottles in both HDPE and PET are available
in some sizes, for an upcharge. Please contact your Alpha
Representative for pricing and specifications.
Shipping Quantities
Alpha reserves the right to vary any shipment by up to 10%
over, or 5% under, the ordered quantity. Any product manufactured
for a specific customer with a designated release date, including
custom colors and stock items, must be shipped and invoiced
the same month as the release date. If for any reason the
product cannot be shipped due to no fault of Alpha, Alpha
may invoice for the unreleased products, prior to the end
of that month.
Product Warranty
Alpha warrants its products will conform to all Alpha product
specifications. No warranty or representation other than is
set forth in this standard warranty are applicable.
Any recommendations or suggestions regarding
end uses and methods of use are offered only as recommendations
based upon industry experience, and do not constitute a guarantee
of performance with any product or package.
Each user must test its product's compatibility
and performance with Alpha's packaging products, and the user
has the sole responsibility for evaluating and testing its
products in Alpha's products. No additional warranty or performance
assurances are implied.
Compatibility
The burden of whether or not a product is compatible with
our bottles ultimately rests with the customer. Alpha will
assume no financial responsibility for a lack of compatibility.
We would be happy to assist in the testing of our bottles
with any potential product.
FOB
St. Louis, MO; Jacksonville, FL; Bethlehem, PA; or Salt Lake
City, UT.
International Shipments = Ex-Works
Shipping Information
We are happy to work with almost any carrier that you specify.
Unfortunately, Alpha does not route freight for customer orders,
nor are we responsible for freight costs, unless stated in
writing by an authorized Alpha Sales Representative. All orders
ship on pallets, unless other arrangements have been made
in advance, and so stated on the customer order.
Our standard pallet is a GCMI 48" x 40"
wood pallet - weight 30 lbs.
Our standard bottle carton dimensions are L=24" W=15"
H=24".
Cartons for our 1.4 & 33ml Boston Rounds- 1.5 oz BR only,
1 oz Slim Cylinder, 4 oz Jars and 125 ml Slim Cylinder are
24 x 15 x 12 with 30 cartons per pallet.
Most stock closure cartons are L=24" W=15" H=12",
with 36 - 42 cases per pallet.
Domestic Shipments
20 Cartons Per Pallet
560 Cases on a 48 ft trailer
600 Cases on a 53 ft trailer
There are 20 cartons of bottles per pallet,
for most domestic shipments, 15 cartons for overseas containers
and other short trailers. LTL - 15cs. per pallet / 78"
high.
Case Weight: 25 lbs. per carton on most Alpha
products. Call for closure weights. On UPS or Federal Express
shipments our cartons are rated as 30 lbs each.
Insurance regulations prohibit us from loading
refrigerated vans or roll top trucks.
Dock Appointments
Due to limited dock space, all carriers are required to call
our St. Louis warehouse, 314-428-7296, to establish a dock
appointment. We recommend calling 24 hours in advance of the
shipment. Our normal shipping hours are: Monday - Friday 8:00
A.M. to 4:30 P.M. Central Standard Time.
Warehouse Addresses
Orders shipping from St. Louis will be available at:
1555 Page Industrial Blvd.
St. Louis, Missouri 63132
Tel: 314-428-7296
Orders shipping from Jacksonville will be available at:
1550 North Ellis Road
Jacksonville, Florida 32254
Tel: 904-229-0505
Orders shipping from Bethlehem will be availabe at:
1995 Highland Ave, Suite 500
Bethlehem, Pennsylvania 18020-9081
Tel: 610-974-9001
Orders shipping from Salt Lake City will be available at:
2041 South 5070 West
Salt Lake City, Utah 84104
Tel: 801-746-7133
Pallet Charges
All pallets will be billed at the rate of $8.00 each, unless
otherwise stated in writing by your Alpha Sales Representative,
prior to ordering.
Sample Requests
Please call, fax, or e-mail your Customer Service Representative,
or use our convenient on-line form to request samples. Alpha
will usually ship your request within 2 working days by UPS
Ground. If overnight delivery is required, please provide
your Federal Express or UPS account number for billing. For
International requests by those not a current customer of
Alpha, an account number or credit card number must be included
for shipping charges.
INTERNATIONAL ORDERS & SHIPMENTS
International Shipments
15 Cartons Per Pallet
150 cases on a 20 ft container
300 cases on a 40 ft container
Freight Classification =125 Harmonized Tariff
Classification 3923.30.0000 Carboys, Bottles
Pro forma Invoices
We regret that we cannot issue a Pro forma invoice without
a written customer purchase order. The purchase order must
show:
. Company Name
. Shipping Address
. Items Ordered
. Description
. Quantities
. Pricing
. Certificate Requests or Special Handling or Marking Requirements.
Pro forma invoices are valid for 10 days from the date of
issue.
Questions
Should you have questions or comments about our products or
our company please contact your Customer Service Representative.
Customer Service
Tel: 800-421-4772 or 314-427-4300
Fax: 314-427-5445
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